FAQ

How to find customer support:

   We generally respond within 0-48 hours max.  Submit a ticket at: http://survivalservers.kayako.com/

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How to find your server in DayZLauncher:

To make your server listed in Launcher follow these steps:

1. Open Dayz Launcher.
2. On the right hand side you should see a filter area with a text box. Enter your server name in that area.
3. Your server should populate in the right section along with the ping, map, and player count.
4. If your server does not show up after that go to the next step.
   1. Head to the following url and enter your ip:port into the search bar dayzlaunchercheck
   2. For the last number on the port add 1 to it. So if the port is 32022 make the port 32023
   3. Hit check and it will add your server to dayzlauncher

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How to add yourself as an admin to the antihack:

   Step 1: Open Arma2 OA, and go to the Main Menu. Click "Player Profile" and then click Edit. Write down the ID.

Once you have your Player ID, head on back to your server panel on http://suvivalservers.com.

   Step 2:Once there make sure to have your AntiHack checked on and all the files installed properly. Once you do place your Player ID into the
   correct corresponding UID box located below the check-box for the AntiHack.

   Step 3:Next click the big button at the bottom of the page to restart your server.

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How to pay an invoice:

   1. Once logged into your game server control panel, press the "Invoices" tab along the top middle of the page.

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How to start/stop a server: