FAQ

How to find customer support:

   We generally respond within 0-48 hours max.  Submit a ticket at: http://survivalservers.kayako.com/

---

How to find your server in DayZCommander:

To make your server officially listed in Commander follow these steps exactly:

   1. Open Dayz Commander.
   2. Head over to the Favorites tab and you will see an option to add a server.
   3. Type in your server IP into the first box and port into the second box (you will find your server ip and port in your admin panel under Server Details).
   4. If your server does not show up after that go to the next step.

   5. Place your IP in the proper box like stated above in the Favorites tab.
   6. This time when placing your port number, change the last number of the port to a 1. Like so (2802 would now be 2801).

Changing the last number of your port to a 1 will allow Dayz Commander to find your server.

---

How to add yourself as an admin to the antihack:

   Step 1: Open Arma2 OA, and go to the Main Menu. Click "Player Profile" and then click Edit. Write down the ID.

Once you have your Player ID, head on back to your server panel on http://suvivalservers.com.

   Step 2:Once there make sure to have your AntiHack checked on and all the files installed properly. Once you do place your Player ID into the
   correct corresponding UID box located below the check-box for the AntiHack.

   Step 3:Next click the big button at the bottom of the page to restart your server.

---

How to pay an invoice:

   1. Once logged into your game server control panel, press the "Invoices" tab along the top middle of the page.

---

How to start/stop a server: